Legal / Foundation-1
Privacy Policy
Last updated: July 20, 2026
1. Introduction
Foundation-1 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our agribusiness energy-migration platform (collectively, the "Services").
2. Information We Collect
We collect personal information that you provide directly when opening a migration case, submitting permitted evidence, or communicating with our team. This may include:
- Name, email address, physical address, and contact number.
- Business and site details and utility bills needed for migration screening and assessment.
- Site-specific energy consumption and tariff data, including historical electricity usage patterns.
- KYC documents and related verification information requested through the secure case process.
- Any other personal info you choose to share with us.
3. Information Collected Automatically
When you access our Services, we automatically collect certain information about your device and usage, including:
- IP address, browser type, operating system, and referral URLs.
- Log information, such as the date and time of visits and pages viewed.
- Technical logs needed to secure, diagnose, and improve the migration platform.
4. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve migration screening, bill intelligence, case workflow, KYC, and term-sheet services.
- Prepare assessments and coordinate approved engineering handoffs.
- Manage KYC and coordinate authorized delivery to relevant banking or implementation partners.
- Communicate with you about account updates, support requests, and promotional offers.
- Analyze energy and tariff evidence to support case-specific decisions.
- Detect, prevent, and address technical issues or illegal activities.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
Institutional Partners: Financing and banking institutions involved in a formal, client-approved process. Foundation-1 may provide authorized KYC and case information where required for Eden approval.
Technical Service Providers: Approved technical providers where needed for a client-authorized assessment or implementation process.
Utilities and Network Operators: Where needed to validate tariffs, supply context or an authorized migration route.
Regulatory Bodies: Where required by law or necessary to protect our legal rights.
6. Data Sovereignty and Security
Foundation-1 prioritizes data security and applies secure collection, transport encryption, least-privilege access controls, retention controls and data-minimisation practices to KYC and other case information.
7. Your Privacy Choices
You have the right to access, correct, or request deletion of personal information held by us, subject to lawful retention duties. Some case and security data is necessary to operate the Service and preserve an auditable customer instruction.
8. Third-Party Links
Our Services may contains links to third-party websites or services that are not owned or controlled by Foundation-1. We are not responsible for the privacy practices or content of these third-party sites.
9. Children's Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal info from children. If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact Foundation-1 at info@foundation-1.co.za.